OCCUPATIONAL STRESS, BURNOUT, AND INTENTION TO QUIT AMONG MALAYSIAN FIREFIGHTERS
Mohd Sharif MOHAMAD, Nur Faizah ALI, Zafir Khan MOHAMED MAKHBUL
The study on occupational stress, burnout, and intention to quit among Malaysian firefighters is rare. Therefore, there is a need to focus on this topic. The objective of this study is to review the relevant literature on Malaysian firefighters’ sources of occupational stress, burnout, and intention to quit a job. The sources of occupational stress are measured by using Sources of Occupational Stress (SOOS-14), burnout is measured by using Maslach Burnout Inventory – General Survey (MBI-GS), and intention to quit is measured using intention to quit scale. The sample of this study is Malaysian firefighters. This study provides a framework for the study of the effects of occupational stress towards burnout and intention to quit among Malaysian firefighters and supports the Transactional Theory of Stress and Coping especially by proving the effects of emotion-focused and problem-focused coping methods.