Exploring and Adoption of Two Authentication Factors: Formation of Competence
Abdullah Alammari, Marwan Albahar
Although the further protection provided by two-factor authentication (2FA) is significant, its adoption is reportedly still low. In order to better comprehend the adoption of 2FA and its barriers, A questionnaire was published at Umm Al-Qura University (UQU) to develop an in-depth understanding of the UQU cybersecurity context. We aimed at thoroughly investigating which set of factors are most likely to impact the adoption of 2FA at university. This would help transfer expertise to select effective factors, which would help to see the overall precision of 2FA regardless of the motivation or context of use. Furthermore, we present quantitative analysis using a factor analysis tool, and we have found mainly three factors, which confirm the positive impression of the technology among the 2FA users. These factors include ease of use, cognitive effort, and trustworthiness. Finally, we focused on the development of the competence of the UQU community to maximize adoption of essential cybersecurity best practices.