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Google Scholar citation report
Citations : 4829

ASEAN Journal of Psychiatry received 4829 citations as per google scholar report

ASEAN Journal of Psychiatry peer review process verified at publons
IMPACT FACTOR:
Journal Name ASEAN Journal of Psychiatry (MyCite Report)  
Total Publications 456
Total Citations 4829
Total Non-self Citations 12
Yearly Impact Factor 0.93
5-Year Impact Factor 1.44
Immediacy Index 0.1
Cited Half-life 2.7
H-index 29
Quartile
Social Sciences Medical & Health Sciences
Q3 Q2
KEYWORDS:
  • Anxiety Disorders
  • Behavioural Science
  • Biological Psychiatry
  • Child and Adolescent Psychiatry
  • Community Psychiatry
  • Dementia
  • Community Psychiatry
  • Suicidal Behavior
  • Social Psychiatry
  • Psychiatry
  • Psychiatry Diseases
  • Psycho Trauma
  • Posttraumatic Stress
  • Psychiatric Symptoms
  • Psychiatric Treatment
  • Neurocognative Disorders (NCDs)
  • Depression
  • Mental Illness
  • Neurological disorder
  • Neurology
  • Alzheimer's disease
  • Parkinson's disease

Abstract

EVALUATING PATIENT UTILIZATION AND SATISFACTION OF SOCIAL WORK SERVICES IN A HOSPITAL SETTING

Author(s): Tuan Minh Nguyen, Hai Trung Nguyen* and Anh Thi Le

Purpose: This study aims to explore the utilization patterns of social work consulting services by patients within a hospital setting and assess patient satisfaction with these services to identify areas for improvement and enhance patient care and support.

Methods: Utilizing a convenience sample of 130 patients from Trung Vuong Hospital, we conducted a survey to investigate patients’ engagement with social work consulting services and their satisfaction levels. The study employed descriptive statistics data analysis.

Results: The findings revealed that the most utilized social work service is patient orientation upon hospital entry (88.4%), highlighting the importance of initial patient support. However, specialized services, such as support for victims of violence (1.6%) and coordination with organizations for social work (1.6%), are significantly underutilized, with many patients citing a lack of perceived need. Patient satisfaction was highest for emergency support services (mean=4.50), suggesting the value of social work in addressing critical needs, while routine services like patient orientation received slightly lower satisfaction scores.

Conclusion: The study underscores the critical role of social workers in healthcare, particularly in patient orientation and emergency support. There is a clear need for increased awareness among patients about the range of available social work services and for more patient-centered approaches to enhance engagement and satisfaction. The findings advocate for healthcare settings to prioritize personalized and comprehensive orientation services and address barriers to accessing specialized social work support.


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