Assessing the Quality of Health Care Services for Young Children with Autism Disorder in Jordan: A SERVQUAL approach
Author(s): Mohammad Nayef Ayasrah
*, Hindya O Al-Maqableh
, Akef Abdalla AL khateeb
, Mohammad A Beirat
and Haitham Mostafa Eyadat
Autistic Disorder is a major epidemic that affects people from all races and ethnicities, as well as people from all socioeconomic situations. It's one of the most complex developmental disorders in children, and it can have a significant influence on a child's speech and social ability. In addition to determining the quality of health treatments for children with ASD in Jordan, this article will look at the satisfaction of families who have children with ASD. Defining healthcare quality is more difficult than it looks to be to solve the problem of healthcare quality. Different quality perceptions are regarded as valid and possible. The study sample included (122) of the (366) parents of ASD children who were delivered in northern Jordan governorates (Irbid, Mafraq, Jerash, and Ajloun). The quality of health services provided to children with autism spectrum disorders in special education facilities in Jordan was moderate in all areas and throughout the tool, according to parents in Jordan. According to our findings, there were no statistically significant differences due to the effect of kinship in all fields and the total degree, as well as no statistically significant differences due to the effect of age group in all fields, educational level, Are you an employee, social status, and no statistically significant differences due to the effect of monthly income level in all fields. ASEAN Journal of Psychiatry, Vol. 23(6) June, 2022; 1-11.